Early access is opening in small groups.

VisitorDesk AI
For towns, cities and agencies

An AI chatbot for local government websites.

VisitorDesk AI answers routine resident questions about trash day, permits and parking around the clock, so town hall staff can focus on the calls that need a person.

A city skyline with map pins

What it does for local government

  • Fewer repeat calls, same staff

    Trash day, permits, and parking get answered online, so staff handle the calls that need a person.

  • Answers your council can defend

    It answers only from the content your staff provide and says when it isn’t sure, instead of guessing.

  • Every resident, every language

    Residents can ask in their own language, in a widget built to WCAG 2.1 AA.

  • Oversight built in

    Every unanswered question goes to staff for review, and a monthly report shows what was asked, so there’s always a record.

See every use case
How it works

Up and running in three steps.

Upload your directory of businesses or members, plus your own FAQs, documents and seasonal notices.

Better answers. Busier businesses. Clearer decisions.

  • A visitor asks at 9:14 pm where to get a lobster roll, and VisitorDesk AI recommends a member tavern that is still open

    Answers at any hour

    Visitors and residents get helpful, accurate answers day and night, in the organization's own voice, on the website they already use.

  • Three member business cards recommended by VisitorDesk AI, with their neighborhood and hours

    Real customers for local businesses

    Recommends local places to eat, stay, and shop helping more visitors support your town.

  • Report cards: top visitor topics, member referrals, emails collected and the top questions visitors asked

    Data you've never had

    See what people actually ask about, where the gaps are, and which businesses get recommended. Share it with your board or council without making a spreadsheet.

Local government: common questions

  • It answers from your directory and your own content. If it isn't sure, it says so and shows you the question so you can add an answer.

  • Both. Visitors ask about places to eat, stay and explore; residents ask about trash day, permits and parking. It answers each from the content you give it.

  • Only your organization. Each account is separate and isolated. Reports contain counts and topics only, and small numbers are grouped so no single visitor can be identified.

  • The widget is built to WCAG 2.1 AA, and it answers in the language the resident asks in.

  • Yes. A state tourism or service agency can run one consistent guide across regions. Accounts are isolated, and reports hold only counts and topics, with small numbers grouped.

Something else? Email us and a real person will reply within one business day.

Open your front desk around the clock.

We’re opening VisitorDesk AI to new organizations in small groups. Join the waitlist for early access.

No credit card. We’ll only email you about your invite.